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Located on a 14-mile stretch of pristine beachfront in Cancun’s hotel zone, NYX Hotel Cancun. has an infinity pool overlooking the Caribbean Sea. Some of its rooms have views of the sea or Nichupté Lagoon. All air-conditioned rooms at the NYX Hotel Cancun feature a flat-screen cable TV and a private bathroom with a hairdryer. A coffee maker and free WiFi access are also included. Bellavista Restaurant offers international options. The Chianti Restaurant offers Italian cuisine, open for dinner with prior reservation required. There is also a poolside bar, as well as a lobby bar. The surrounding beaches are popular for water sports. You can go scuba diving at the 2 coral reefs or visit ancient Mayan sites nearby. Cancun Airport is a 20-minute drive away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the top-rated area in Cancún, this property has an excellent location score of 9.0!

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Fitness center

Spa

Pool table


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 king bed
1 king bed
2 full beds
or
1 full bed
1 king bed
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Travel Sustainable Level 2

This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.6
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
8.1
Location
9.0
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Tomas
    United States of America United States of America
    The room was nice but nothing out of the ordinary. The view of the bay and busy highway with a panorama of a row of hotels in all directions is the nature of the Zona Hotelera. Certainly not a paradise. The beach with a white sand is nice, as I...
  • Michelle
    United States of America United States of America
    Being so close to the ocean and being able to sleep to the sounds and smells of the ocean. The staff was so pleasant and attentive to whatever we needed, and the food was amazing.
  • Korina
    United States of America United States of America
    All staff was helpful and friendly! Especially our servers at the restaurants, the morning buffet was excellent as well as lunch. Great location!

Area info

Restaurants
4 Restaurants On Site

  • Bellavista
    • Cuisine
      Mexican • International
    • Open for
      Breakfast
    • Ambience
      Family-friendly
  • Deck
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
  • Chianti
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambience
      Modern
  • Umami
    • Cuisine
      Japanese • Sushi
    • Open for
      Dinner
    • Ambience
      Modern

Resort Facilities at Hotel NYX Cancun
Great facilities! Review score, 8.3

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • 4 restaurants
  • Spa
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Activities
  • Bingo
  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
  • Tour or class about local culture
  • Walking tours
  • Beach
  • Evening entertainment
  • Nightclub/DJ
  • Entertainment staff
  • Diving
  • Ping-pong
  • Pool table
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Convenience store on site
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Car rental
  • Elevator
  • Fan
  • Hair/Beauty salon
  • Non-smoking rooms
  • Iron
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Yoga classes
  • Fitness
  • Full-body massage
  • Couples' massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hairstyling
  • Haircut
  • Pedicure
  • Manicure
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Hotel NYX Cancun takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 5 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Visa Cash is not accepted Hotel NYX Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Upon check-in photo identification and the credit card used to make the reservation is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The Chianti Restaurant is available only for stays of 3 nights minimum in the All Inclusive plan. Restrictions may apply.

The Umami restaurant is only available for stays of a minimum of 5 nights on an all-inclusive basis. Restrictions may apply.

One extra child or adult will be charged USD 150 extra per person per night when using existing beds.

Up to two children from 0 to 5 years stay free of charge when using existing beds.

Some remodeling work will be underway at the Bellavista restaurant. Work will be done on creating a terrace next to pool 1 for the greater comfort of clients. The work will be carried out from Monday to Saturday between 11:00 am. and 06:00 pm. for a period of 3 months starting April 1.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hotel NYX Cancun

  • The prices at Hotel NYX Cancun may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel NYX Cancun has 4 restaurants:

    • Umami
    • Bellavista
    • Chianti
    • Deck

  • Guests staying at Hotel NYX Cancun can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Buffet

  • Room options at Hotel NYX Cancun include:

    • Double
    • Suite

  • Check-in at Hotel NYX Cancun is from 3:00 PM, and check-out is until 12:00 PM.

  • Hotel NYX Cancun is 5.6 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel NYX Cancun offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Massage
    • Pool table
    • Ping-pong
    • Diving
    • Evening entertainment
    • Beachfront
    • Beach
    • Live music/Performance
    • Swimming pool
    • Tour or class about local culture
    • Beauty services
    • Aerobics
    • Facial treatments
    • Walking tours
    • Waxing services
    • Live sports events (broadcast)
    • Makeup services
    • Cooking class
    • Manicure
    • Bingo
    • Pedicure
    • Haircut
    • Hairstyling
    • Body treatments
    • Body scrub
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Couples' massage
    • Full-body massage
    • Entertainment staff
    • Fitness
    • Nightclub/DJ
    • Yoga classes

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel NYX Cancun on this page.