• Kitchen
  • Sea view
  • Garden
  • Swimming pool
  • Free WiFi
  • Balcony
  • Free parking
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk

Directly on the beach on the northern tip of the Yucatan Peninsula, this all-inclusive hotel features an variety of activities, dining options and access to area attractions. With a children's club, on-site boutiques, tennis courts and a variety of sports courts, there is something for everyone at Occidental Tucancún. Guests can also enjoy the hotel's massage and spa services as well as daily aerobics classes and nightly entertainment. Guests at the Occidental Tucancún can also easily explore the surrounding area, including historic Chichen Itza and the Mayan temples with car rental services and a travel agency located on-site. The Occidental Tucancún also features a variety of dining options. Guests can enjoy international cuisine, Spanish dishes, fresh seafood and Mexican favorites at the hotel's buffet and a la carte-style restaurants.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Occidental Hotels and Resorts by Barcelo Hotel Group
Hotel chain/brand
Occidental Hotels and Resorts by Barcelo Hotel Group

Property highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
or
1 king bed
2 full beds
or
1 king bed
1 king bed
or
2 full beds
2 full beds
and
1 king bed
2 full beds
or
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.3
Facilities
8.0
Cleanliness
8.4
Comfort
8.4
Value for money
7.8
Location
8.9
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Sylvester
    U.S. Virgin Islands U.S. Virgin Islands
    The beach, location and customer service were excellent.
  • Margarita
    United States of America United States of America
    We loved the facility, the beach, the amenities, the room, the beds. They have chairs at the beach which is an A+, The ocean is beautiful, Nice pools, and the views from the hotel to the beach are amazing. Tons of activities Yoga, Zuma, aquatics.
  • William
    United States of America United States of America
    I am alway greeted and sent off by the best doormen at Tucancun. They truly make me feel welcome. This hotel has good location and consistently great staff. I do think the upgrades were definitely met with my expectations this trip. Great job....

Area info

Restaurants
4 Restaurants On Site

  • Mirador
    • Cuisine
      International
  • La Claraboya
    • Cuisine
      Seafood • International
  • Mexico Lindo
    • Cuisine
      Mexican
  • La Trattoria
    • Cuisine
      Italian

Resort facilities at Occidental Tucancún - All Inclusive
Great facilities! Review score, 8

Most popular amenities
  • 3 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • 4 restaurants
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bingo
  • Live sports events (broadcast)
  • Live music/Performance
  • Themed dinners
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in some rooms and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Street parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/Marble floor
  • Car rental
  • Packed lunches
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Upper floors accessible by elevator
3 swimming pools
Pool 1 – outdoor
  • Open all year
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Pool 2 – outdoor
    Pool 3 – outdoor
    • Adults only
    Spa
    • Fitness
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Hairstyling
    • Hair coloring
    • Haircut
    • Pedicure
    • Manicure
    • Hair treatments
    • Makeup services
    • Waxing services
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    Languages Spoken
    • English
    • Spanish

    House rules

    Occidental Tucancún - All Inclusive takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 2 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Extra bed upon request
    Free
    Crib upon request
    Free

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

    Mastercard Visa American Express Cash Occidental Tucancún - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

    Please note that children aged 2 to 12 have extra charge, which must be paid for directly at the front desk upon arrival.

    An environment fee of 4.50 USD per room per night will be requested at the check in.

    Now, according to the regulations of the General Law for Tobacco Control (articles 60 and 65), the government has established that places designated for the lodging of people may have areas exclusively for smoking in outdoor spaces.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Occidental Tucancún - All Inclusive

    • Occidental Tucancún - All Inclusive is 5.6 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, Occidental Tucancún - All Inclusive is popular with guests booking family stays.

    • Occidental Tucancún - All Inclusive has 4 restaurants:

      • La Claraboya
      • La Trattoria
      • Mirador
      • Mexico Lindo

    • Room options at Occidental Tucancún - All Inclusive include:

      • Double
      • Suite
      • Family

    • Occidental Tucancún - All Inclusive offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Massage
      • Playground
      • Pool table
      • Game room
      • Ping-pong
      • Tennis court
      • Golf course (within 2 miles)
      • Beachfront
      • Kids' club
      • Evening entertainment
      • Neck massage
      • Themed dinners
      • Fitness
      • Live music/Performance
      • Foot massage
      • Bingo
      • Entertainment staff
      • Tennis equipment
      • Beauty services
      • Live sports events (broadcast)
      • Facial treatments
      • Waxing services
      • Makeup services
      • Hair treatments
      • Manicure
      • Pedicure
      • Haircut
      • Hair coloring
      • Hairstyling
      • Body treatments
      • Body scrub
      • Body wrap
      • Beach
      • Spa facilities
      • Swimming pool
      • Spa/Wellness packages
      • Back massage

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Check-in at Occidental Tucancún - All Inclusive is from 3:00 PM, and check-out is until 11:00 AM.

    • The nearest beach is 150 feet from Occidental Tucancún - All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Occidental Tucancún - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.