• Lake view
  • Garden
  • Swimming pool
  • Free WiFi
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
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This Riviera Maya, Mexico hotel features a large full service spa. Five restaurants are on-site at the hotel, including the Kabah Restaurant that offers Italian and Mexican cooking. At the Grand Palladium Colonial Resort & Spa, guest rooms provide garden views and a jetted bathtub. The rooms also feature a terrace with table and chairs. The Colonial Resort & Spa Grand Palladium features 7 freshwater pools. Entertainment is provided at the theater each night. The hotel offers a children’s club. The Tulum Jungle and Cenotes, water-filled caves, are a short drive from the Grand Palladium Colonial Resort & Spa. Chichén Itzá and the Blue Cenote of Sammulá are also within driving distance of the hotel.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palladium Hotel Group
Hotel chain/brand
Palladium Hotel Group

Property highlights

Top Location: Highly rated by recent guests (8.5)

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Game room


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
or
1 king bed
2 full beds
and
1 sofa bed
2 king beds
or
1 king bed
Bedroom :
1 king bed
Living room:
1 sofa bed
2 full beds
or
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
8.5
Cleanliness
8.6
Comfort
8.5
Value for money
7.8
Location
8.5
Free WiFi
6.3
Low score for Akumal
Select topics to read reviews:

See what guests loved the most:

  • Laura
    United States of America United States of America
    The staff are mostly very friendly and speak some English but some staff have difficulty with language. Make sure to make reservations for all ala carte restaurants, unless it is a buffet restaurant. The lounge chairs by the ocean are not...
  • Carolina
    Colombia Colombia
    The hotel is great in many ways. Beautiful grounds woven into the natural environment, with a fantastic pool, large kids area and a nice beachfront. While there were many guests, the hotel is ample and it didn't feel crowded. The food is diverse...
  • Faizal
    Canada Canada
    very helpful and friendly staff everywhere. really big pools with lots of space. food was very nice

Area info

Restaurants
9 Restaurants On Site

  • El Dorado
    • Cuisine
      Argentinian
    • Ambience
      Family-friendly
  • La Adelita
    • Cuisine
      Mexican
    • Ambience
      Family-friendly
  • Sumptuori
    • Cuisine
      Japanese
    • Ambience
      Family-friendly
  • Portofino
    • Cuisine
      Mediterranean
    • Ambience
      Family-friendly
  • La Lola
    • Cuisine
      Spanish
    • Ambience
      Family-friendly
  • Ribs & More
    • Cuisine
      American
    • Ambience
      Family-friendly
  • Bahia & Brasa
    • Cuisine
      Brazilian
    • Ambience
      Family-friendly
  • Poseidón
    • Cuisine
      Mexican
    • Ambience
      Family-friendly
  • Chang Thai
    • Cuisine
      Asian
    • Ambience
      Family-friendly

Resort facilities at Grand Palladium Colonial Resort & Spa - All Inclusive
Great facilities! Review score, 8.5

Most popular amenities
  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Free parking
  • Spa
  • 9 restaurants
  • Non-smoking rooms
  • Fitness center
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
Activities
  • Bingo
  • Aerobics
  • Archery
  • Live music/Performance
  • Themed dinners
  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
  • Entertainment staff
  • Mini golf
  • Snorkeling
  • Diving
    Additional charge
  • Canoeing
    Additional charge
  • Darts
  • Windsurfing
  • Karaoke
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Tennis court
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Concierge
    • ATM on site
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Outdoor play equipment for kids
    • Indoor play area
    • Board games/Puzzles
    Cleaning Services
    • Daily housekeeping
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe
    General
    • Grocery deliveries
      Additional charge
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Car rental
    • Chapel/Shrine
    • Hair/Beauty salon
    • Facilities for disabled guests
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    • Open all year
    • All ages welcome
    • Pool with view
    • Swimming pool toys
    • Pool/Beach towels
    • Pool bar
    • Beach chairs/Loungers
    • Beach umbrellas
    Spa
    • Kids' pool
    • Fitness
    • Massage chair
    • Spa/Wellness packages
    • Foot bath
    • Spa lounge/Relaxation area
    • Spa facilities
    • Body scrub
    • Body treatments
    • Hairstyling
    • Haircut
    • Pedicure
    • Manicure
    • Makeup services
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Waterslide
    • Public Bath
    • Turkish/Steam Bath
      Additional charge
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Solarium
    • Fitness center
    • Sauna
      Additional charge
    Languages Spoken
    • English
    • Spanish

    House rules

    Grand Palladium Colonial Resort & Spa - All Inclusive takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash is not accepted Grand Palladium Colonial Resort & Spa - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Grand Palladium Colonial Resort & Spa - All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In the event of an early departure, the property will charge you the full amount for your stay.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Grand Palladium Colonial Resort & Spa - All Inclusive

    • Room options at Grand Palladium Colonial Resort & Spa - All Inclusive include:

      • Double
      • Suite

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • The prices at Grand Palladium Colonial Resort & Spa - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, Grand Palladium Colonial Resort & Spa - All Inclusive is popular with guests booking family stays.

    • Check-in at Grand Palladium Colonial Resort & Spa - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Palladium Colonial Resort & Spa - All Inclusive on this page.

    • Grand Palladium Colonial Resort & Spa - All Inclusive is 3.1 miles from the center of Akumal. All distances are measured in straight lines. Actual travel distances may vary.

    • Grand Palladium Colonial Resort & Spa - All Inclusive offers the following activities/services (charges may apply):

      • Spa
      • Hot tub/Jacuzzi
      • Fitness center
      • Sauna
      • Massage
      • Turkish/Steam Bath
      • Playground
      • Pool table
      • Game room
      • Snorkeling
      • Ping-pong
      • Diving
      • Tennis court
      • Canoeing
      • Karaoke
      • Mini golf
      • Darts
      • Windsurfing
      • Kids' club
      • Evening entertainment
      • Solarium
      • Beachfront
      • Water park
      • Haircut
      • Public Bath
      • Tennis equipment
      • Aerobics
      • Foot bath
      • Beach
      • Manicure
      • Water sports facilities on site
      • Spa facilities
      • Swimming pool
      • Facial treatments
      • Themed dinners
      • Fitness
      • Bingo
      • Pedicure
      • Live music/Performance
      • Body treatments
      • Archery
      • Beauty services
      • Massage chair
      • Makeup services
      • Spa lounge/Relaxation area
      • Spa/Wellness packages
      • Hairstyling
      • Entertainment staff
      • Body scrub

    • Grand Palladium Colonial Resort & Spa - All Inclusive has 9 restaurants:

      • El Dorado
      • Bahia & Brasa
      • Poseidón
      • Ribs & More
      • Sumptuori
      • La Lola
      • Portofino
      • Chang Thai
      • La Adelita