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Overlooking the Caribbean Sea and Nichupte Lagoon, only steps from the beach, Krystal Grand Cancun All Inclusive offers a bi-level outdoor pool, private white sandy beach and full-service spa. The hotel features guestrooms with flat-screen TVs and MP3 docking stations. Guests will also enjoy the private balcony with views of the city or ocean as well as 24-hour room service. Guests at Krystal Grand Cancun All Inclusive can begin the day with a fresh breakfast at the on-site O restaurant. The Grill & Terrace, Rissotto and Ayami restaurants, plus the Take a Bite is also available at the hotel for casual dining during the day.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the top-rated area in Cancún, this property has an excellent location score of 9.1!

Breakfast Info

Continental, American, Buffet

Free Private Parking Available On Site

Activities:

Golf course (within 2 miles)

Spa

Playground


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
and
1 king bed
1 sofa bed
and
1 queen bed
Bedroom 1:
1 king bed
Bedroom 2:
2 full beds
Bedroom :
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.7
Facilities
7.6
Cleanliness
8.0
Comfort
8.1
Value for money
7.1
Location
9.1
Free WiFi
7.8
Low score for Cancún
Select topics to read reviews:

Area info

Restaurants
6 Restaurants On Site

  • Restaurant O
    • Cuisine
      Mexican • Tex-Mex • Local • International • Latin American
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Gluten-free
  • The Grill
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Gluten-free
  • Lounge and Terrace
    • Cuisine
      American
    • Open for
      Brunch
    • Ambience
      Modern
  • Risotto
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambience
      Romantic
  • Ayamí
    • Cuisine
      Chinese • Indian • Japanese • Asian
    • Open for
      Dinner
    • Ambience
      Modern
  • Beach bar and grill
    • Cuisine
      International
    • Open for
      Brunch • Lunch

Resort facilities at Krystal Grand Cancun All Inclusive

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • 6 restaurants
  • Spa
  • Non-smoking rooms
  • Bar
Bathroom
  • Hairdryer
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden
Activities
  • Aerobics
  • Live music/Performance
  • Cooking class
  • Tour or class about local culture
  • Happy hour
  • Themed dinners
  • Beach
  • Kids' club
  • Water sports facilities on site
    Additional charge
  • Entertainment staff
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Playground
  • Golf course (within 2 miles)
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
Spa
  • Kids' pool
  • Yoga classes
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Haircut
  • Pedicure
  • Manicure
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Krystal Grand Cancun All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 12 years
Extra bed upon request
$67 per child, per night
13+ years
Extra bed upon request
$134 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Krystal Grand Cancun All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

When booking more than 4 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Krystal Grand Cancun All Inclusive

  • Room options at Krystal Grand Cancun All Inclusive include:

    • Double
    • Family
    • Suite
    • Twin/Double

  • Krystal Grand Cancun All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Sauna
    • Massage
    • Playground
    • Snorkeling
    • Diving
    • Windsurfing
    • Golf course (within 2 miles)
    • Beachfront
    • Kids' club
    • Pedicure
    • Cooking class
    • Facial treatments
    • Happy hour
    • Spa lounge/Relaxation area
    • Aerobics
    • Beauty services
    • Water sports facilities on site
    • Body wrap
    • Swimming pool
    • Makeup services
    • Themed dinners
    • Entertainment staff
    • Live music/Performance
    • Waxing services
    • Tour or class about local culture
    • Haircut
    • Beach
    • Manicure
    • Spa/Wellness packages
    • Spa facilities
    • Yoga classes

  • Check-in at Krystal Grand Cancun All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • Krystal Grand Cancun All Inclusive is 5.6 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Krystal Grand Cancun All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Krystal Grand Cancun All Inclusive has 6 restaurants:

    • Lounge and Terrace
    • Ayamí
    • Risotto
    • Restaurant O
    • Beach bar and grill
    • The Grill

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Krystal Grand Cancun All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • Yes, Krystal Grand Cancun All Inclusive is popular with guests booking family stays.