According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarised authorisation signed by the absent parent, along with a notarised copy of that parent's ID.

Anda harus menunjukkan dokumen identitas berfoto yang berlaku serta kartu kredit pada saat check-in. Permintaan khusus tidak bisa dijamin dan dapat dikenakan biaya tambahan.

Harap beri tahu pihak Sotero Hotel by Castelo Itaipava terlebih dahulu mengenai perkiraan waktu kedatangan Anda.

Tamu di bawah usia 18 tahun hanya dapat check-in dengan orang tua atau wali resmi.

Sesuai dengan pedoman pemerintah untuk meminimalkan penyebaran Coronavirus (COVID-19), saat ini akomodasi ini tidak menerima tamu dari negara tertentu, selama pedoman yang dimaksud berlaku.

Menanggapi Coronavirus (COVID-19), tindakan keamanan dan sanitasi tambahan saat ini diberlakukan di akomodasi ini.

Layanan makanan & minuman di akomodasi ini mungkin terbatas atau tidak tersedia karena Coronavirus (COVID-19).

Karena Coronavirus (COVID-19), akomodasi ini mengambil langkah-langkah tertentu untuk melindungi tamu dan stafnya. Beberapa layanan dan amenitas mungkin dikurangi atau tidak tersedia.