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Set in Tulum, 3.8 km from Tulum Archeological Site and 1 km from the centre, Grand Balam Plaza offers air-conditioned accommodation with free WiFi, and a rooftop pool. The accommodation has a spa bath and a hot tub. The aparthotel features parking on-site, beauty services and a shared kitchen. The aparthotel provides guests with a terrace, garden views, a seating area, a flat-screen TV, a fully equipped kitchen with an oven and a microwave, and a private bathroom with walk-in shower and bathrobes. A toaster, a fridge and stovetop are also offered, as well as a coffee machine and a kettle. At the aparthotel, the units include bed linen and towels. A selection of options including warm dishes, local specialities and pancakes is available for the continental breakfast. The aparthotel boasts a variety of wellness options, including a hot tub, spa facilities and yoga classes. Sightseeing tours are available close to the property. A car rental service is available at the aparthotel. Tulum Bus station is 1.1 km from Grand Balam Plaza, while Bus station Tulum Ruins is 3 km from the property. The nearest airport is Tulum International Airport, 39 km from the accommodation.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Continental

Free parking available on-site

Reliable info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Bedroom 4:
1 extra-large double bed
Bedroom 5:
1 extra-large double bed
Bedroom 6:
1 extra-large double bed
Bedroom 7:
1 extra-large double bed
Bedroom 8:
1 extra-large double bed
Bedroom 9:
1 extra-large double bed
Living room:
2 sofa beds
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Guest reviews

Categories:

Staff
9.7
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
8.8
Location
9.2
Free WiFi
8.8
High score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Antoniya
    Bulgaria Bulgaria
    We had lucky to be alone in the whole property and we enjoyed its awesome rooftop area with jacuzzi in the evenings in private. Super breakfast, comfortable bed ad a convenient location
  • Joona
    Finland Finland
    Rooftop jacuzzis were really nice! Whole area felt like private jungle with luxories. Breakfast was cooked by local women on the spot. Nice and tasty experience!
  • Kate
    Australia Australia
    Lovely staff Comfortable Good location for the town.
Quality rating
Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Hosted by Mike Balam

9.7
9.7
Host review score
Host review score

Mike Balam
There are 9 bedrooms in a modern building, with a style based on a mix of Mayan culture and luxury. Each room has a King Size comfortable bed, Air Conditioning, closet space, en-suite bathroom and a minibar. The property includes a spa on the first floor as well as a rooftop equipped with a kitchen, dining area, and 2 Jacuzzis. Walking into the property will definitely trigger a WOW moment as the modern building blends with rustic and tropical touches. With a combination of studios and suites, they all come with, Air Conditioning, ensuite bathroom, a clothes rack, and mini-bar. Four of the rooms have their own private garden area. With a spa and on the first floor for relaxing treatments, you can be sure to have an amazing vacation. There is also a new lounge, super comfortable and cozy, perfect to chill after a great day in Tulum! A beautiful rooftop is accessible to all guests free of charge which includes an Open-AIr Kitchen and 2 hot tubs. Free high-speed WiFi is available throughout the property to stay connected to your loved ones and the outside world.
@Grandbalamplaza is located in Tulum City Center surrounded by local commerce and authentic Riviera Maya vibe!
Languages spoken: English,Spanish

Property surroundings

Facilities of Grand Balam Plaza
Great facilities! Review score, 9.3

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Airport shuttle (free)
  • Spa and wellness centre
  • Non-smoking rooms
  • Room service
  • Air conditioning
  • Daily housekeeping
  • Breakfast
Parking
Free public parking is possible on site (reservation is not needed).
  • Street parking
Internet
Good free WiFi 33 Mbps. Suitable for streaming HD content and making video calls. Speed test carried out by the host.
Kitchen
  • Shared kitchen
  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
  • Extra long beds (> 2 metres)
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Hardwood or parquet floors
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Ironing facilities
  • Pants press
  • Iron
  • Hot tub
Outdoors
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Terrace
  • Garden
Outdoor swimming pool
Free!
  • Open all year
  • Adult only
  • Pool is on rooftop
  • Heated pool
  • Plunge pool
  • Shallow end
  • Pool/beach towels
Wellness
  • Yoga classes
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Spa facilities
  • Light therapy
  • Pedicure
  • Manicure
  • Waxing services
  • Beauty Services
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Food & Drink
  • Grocery deliveries
    Additional charge
  • Room service
  • Minibar
  • Tea/Coffee maker
Activities
  • Tour or class about local culture
  • Movie nights
  • Temporary art galleries
  • Snorkelling
    Additional charge
  • Diving
    Additional charge
Services & Extras
  • Executive lounge access
  • Wake-up service
Outdoor & View
  • Garden view
Transport
  • Shuttle service
    Additional charge
  • Car hire
  • Airport shuttle
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Tour desk
  • Express check-in/check-out
Entertainment and family services
  • Evening entertainment
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • Carbon monoxide detector
Languages spoken
  • English
  • Spanish

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Grand Balam Plaza takes special requests - add in the next step!

Check-in

From 11:00 to 00:00

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 06:30 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 2 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Payments by Booking.com

Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.


Pets

Pets are not allowed.

FAQs about Grand Balam Plaza

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Grand Balam Plaza on this page.

  • Grand Balam Plaza is 650 yards from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Grand Balam Plaza may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a private pool. You can find out more about this and the other facilities at Grand Balam Plaza on this page.

  • You can choose from a number of accommodation options at Grand Balam Plaza (subject to availability). These have:

    • 1 bedroom
    • 9 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Balam Plaza on this page.

  • You can choose from a number of accommodation options at Grand Balam Plaza (subject to availability). These can accommodate:

    • 2 guests
    • 20 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Grand Balam Plaza offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Massage
    • Snorkelling
    • Diving
    • Evening entertainment
    • Spa facilities
    • Beauty Services
    • Spa lounge/relaxation area
    • Tour or class about local culture
    • Massage chair
    • Pedicure
    • Neck massage
    • Temporary art galleries
    • Foot massage
    • Open-air bath
    • Swimming Pool
    • Movie nights
    • Yoga classes
    • Light therapy
    • Back massage
    • Waxing services
    • Couples massage
    • Manicure
    • Head massage
    • Hand massage
    • Full body massage

  • Check-in at Grand Balam Plaza is from 11:00, and check-out is until 12:00.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Grand Balam Plaza on this page.