Naya Bacalar Lagoon Front Hotel has an outdoor swimming pool, garden, a terrace and bar in Bacalar. This 4-star hotel offers room service and a concierge service. Some rooms at the property include a balcony with a garden view. At the hotel, the rooms are equipped with a patio. With a private bathroom equipped with a shower and free toiletries, rooms at Naya Bacalar Lagoon Front Hotel also have free WiFi, while certain rooms also offer a pool view. All rooms at the accommodation feature air conditioning and a desk. At Naya Bacalar Lagoon Front Hotel you'll find a restaurant serving Mediterranean, Mexican and Latin American cuisine. Vegetarian, dairy-free and vegan options can also be requested. The nearest airport is Chetumal International Airport, 25 miles from the hotel.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
8.8
Location
8.7
Free WiFi
9.3
High score for Bacalar
Select topics to read reviews:

See what guests loved the most:

  • Francisco
    United States of America United States of America
    Love everything about this hotel, location, rooms , restaurant , food and staff. Jorge (front desk), Carlos and Christian ( restaurant) went above and beyond, excellent customer service.
  • Dany
    Switzerland Switzerland
    The staff took great care of us, the complex is small so it is intimate but at the same time the infrastructure allows you to meet others and talk with other customers and share experiences not to be missed in Bacalar. The yoga classes are great...
  • Darin
    Australia Australia
    What a beauty of a place. 10 min drive to town, the huge bungalows are designed with quality in mind. Huge, super comfortable beds, outdoor shower (with infrared light to not attract mosquitoes) but indoor toilet, the most comfortable hammock i've...

Hotel area info

Restaurants
1 Restaurant On Site

  • Pool Bar & Restaurant
    • Cuisine
      Mediterranean • Mexican • Latin American
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Naya Bacalar Lagoon Front Hotel
Great facilities! Review score, 9.5

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
View
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Patio
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sitting area
  • Desk
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Accessible parking
Services
  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Tour desk
  • Meeting/Banquet facilities
  • Room service
Front Desk Services
  • Invoice provided
Entertainment & Family Services
  • Board games/Puzzles
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Carbon monoxide detector
  • Adults only
  • Air conditioning
  • Private entrance
  • Fan
  • Non-smoking rooms
Accessibility
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • Adults only
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Beach chairs/Loungers
  • Massage
    Additional charge
Languages Spoken
  • German
  • English
  • Spanish
  • French

House rules

Naya Bacalar Lagoon Front Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 8:00 PM

Check-out

From 8:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

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FAQs about Naya Bacalar Lagoon Front Hotel

  • Naya Bacalar Lagoon Front Hotel is 3.1 miles from the center of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Naya Bacalar Lagoon Front Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Naya Bacalar Lagoon Front Hotel has 1 restaurant:

    • Pool Bar & Restaurant

  • Naya Bacalar Lagoon Front Hotel offers the following activities/services (charges may apply):

    • Massage
    • Head massage
    • Foot massage
    • Full-body massage
    • Back massage
    • Hand massage
    • Couples' massage
    • Swimming pool
    • Neck massage

  • The prices at Naya Bacalar Lagoon Front Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Naya Bacalar Lagoon Front Hotel include:

    • Double
    • Suite